Refund policy

At The Thompson Collective, each book is printed and carefully packaged before shipment. Because of the nature of print production, all sales are final.

However, if your book arrives damaged or defective, we will happily replace it.

To request a replacement:

  1. Email us at Hallie.Thompson26@gmail.com within 7 days of delivery.

  2. Include your order number and photos of the damage.

  3. We will send a replacement copy at no additional cost.

We cannot offer refunds or returns for:

  • Change of mind

  • Ordering the wrong item

  • Shipping delays outside our control

  • Minor variations in color, print tone, or trimming (normal in book printing)

Thank you for supporting a small creative press — your order means the world to us.